NatWest will close dozens of branches across the UK this year due to a shift in consumer behaviour. A total of 54 branches will shut in 2025 with 19 set to close their doors in May.
The NatWest Group reported that the number of bankers using their mobile phone app increased by 53% between 2019 and 2024. Meanwhile, in-person transactions plunged by 62% as over 3.5 million of its 19 million customers now use online banking.
A NatWest spokesperson previously said: "Banking has changed dramatically in recent years, with an increased demand for mobile and online services, as our customers benefit from a faster and easier way to bank.
"We know it can affect those less confident with alternatives we offer. We'll always work hard to guide and support you through the changes and find the best way to serve you from now on."
NatWest shut 48 branches in 2023 and 2024. It is one of many high street banks that are reducing their networks due to the growing shift towards online banking.
The Lloyds Banking Group, which includes Lloyds, Halifax, and Bank of Scotland, is also set to shut 136 branches over the next year. Like NatWest, they have also seen a decline in demand for in-person services.
Here's the full list of all the NatWest branches set to close in May:
- Aintree Black Bull - May 14
- Allenton - May 13
- Basford - May 21
- Cannock - May 12
- Eanam - May 12
- Hollinwood - May 7
- Farnworth - May 15
- Goole - May 14
- Leyland - May 15
- Long Eaton - May 29
- Louth - May 28
- Morley - May 8
- Newcastle-Upon-Tyne - May 1
- Rawtenstall - May 29
- Sheffield - May 7
- Trafford Park - May 20
- Urmston - May 13
- Wallasey - May 21
- Widnes - May 8
Here is the full list of the 54 NatWest branches closing in 2025:
- Accrington, June 5
- Aintree Black Bull, May 14
- Allenton, May 13
- Alfreton & Clay Cross, June 2
- Basford, May 21
- Beverley, June 25
- Bishop Auckland, April 29
- Bridlington, June 11
- Cannock, May 12
- Chapel Allerton, April 30
- Chingford, TBC
- Cleveleys, April 28
- Cross Gates, June 10
- Dewsbury, April 28
- Eanam, May 12
- Ellesmere Port Town Centre, June 4
- Hazel Grove, June 19
- Heaton Chapel, June 3
- Hollinwood, May 7
- Farnworth, May 15
- Garstang, June 26
- Goole, May 14
- Keighley, June 16
- Leek, June 16
- Leyland, May 15
- Long Eaton, May 29
- Longton, June 5
- Louth, May 28
- Manchester Portland Street, June 11
- Mansfield, June 26
- Market Drayton (TBC)
- Mexborough, June 3
- Middleton, April 30
- Morley, May 8
- Nantwich, June 19
- Newark, June 17
- Newcastle-Upon-Tyne, May 1
- Rawtenstall, May 29
- Rochdale, June 10
- Sheffield, May 7
- Stafford Greengate, June 25
- Annes-on-Sea, June 24
- Stockton on Tees, June 4
- Trafford Park, May 20
- Urmston, May 13
- Uttoxeter, June 2
- Wallasey, May 21
- Washington, June 17
- West Bridgford, June 24
- Widnes, May 8
- Willerby and Kirk Ella, April 29
- Wilmslow, May 20
- Windermere, May 1
- Worksop, June 18
